OtisAir a Fresh Approach
Testament to the company's exceptional growth in recent years, OtisAir's new business premises showcase their design and installation expertise and set the stage for continued expansion.
Words by Natasha Were.
Fresh, bright and welcoming, the new premises for air-conditioning and refrigeration specialists OtisAir are a world away from their previous home – a dusty little industrial unit on Sleepy Hollow Drive – and a far more fitting base for such an innovative, forward thinking business.
For General Manager, Sean Hill, there was no need for the public face of the HVAC industry to be messy and oily, so instead they built themselves new offices and a warehouse that are slick, contemporary and - needless to say - cool.
Designed by Kariba and built by Arch and Godfrey, the facility comprises of a 10,000 square foot warehouse and 5,000 square feet of office space, all of which is highly insulated and energy efficient.
Decorated in lime greens and gun-metal greys and furnished with contemporary seating and desks, the office space was conceived to provide staff with a pleasant, upbeat environment to work in and, with the company poised to expand into other Caribbean markets, the ability to accommodate their future needs with training rooms and a boardroom.
The building is also the ideal showcase for their work: OtisAir designed and installed their own low-consumption, inverter-driven air conditioning system, the building management systems, access control and security, and thanks to the modern industrial aesthetic with exposed pipes and ductwork, clients can see both the quality of workmanship and the range of equipment used, for themselves. Contractors too can now go straight to the service counter to purchase equipment and materials and seek advice.
The warehouse meanwhile is equipped with a sophisticated inventory software system enabling them to locate any part easily, and provides space to keep a huge stock of parts, equipment and materials on island, to efficiently serve the large commercial buildings that are the core of their business. The Watercolours, Butterfield Place, Caribbean Club, Cayman Corporate Centre, Bayshore Mall and the DMS building are just some of OtisAir’s commercial clients.
OtisAir’s focus on providing premier service is particularly evident in their hurricane-proofing. The entire facility is raised 10 feet above sea level, built with hurricane rated doors and windows, and the warehouse can accommodate the company’s entire fleet of vehicles so that in the event of a storm, they can be on the road and operational again in record time.
Although OtisAir has been offering refrigeration and air-conditioning services since 1993, the turning point for OtisAir came in 2012 when the company was awarded the Linc Service franchise. As a Linc Service Contractor the company was able to dramatically expand its commercial division, thanks to the franchise’s proactive, preventative approach
In contrast to traditional maintenance models, where service providers profit from breakdowns and equipment failure, a Linc Service Contractor offers all-inclusive maintenance agreements, whereby they assume the risk on equipment and thus maintain it to the highest of standards. This extends the life span of the equipment and ensures its continued smooth operation whilst reducing operating costs for business owners.
OtisAir also offer a unique retrofit consulting service, which includes energy modelling, equipment replacement and ROI packages, tailored to specific building requirements.
In August 2018 OtisAir received the Linc Service Contractor of the Year award for the fourth consecutive year – an impressive achievement considering it was up against some 200 other Linc contractors around the world, many with several hundred employees. With such a track record, it should be no surprise that OtisAir has already opened a branch in Jamaica, and has set its sights on spreading its HVAC maintenance service model throughout the region.
For more info about A/C sales and services contact, Visit: www.otisair.ky Call: 345.945.7167
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